I am getting an error "Email-to-case is not enabled for your organization" :

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I am getting an error "Email-to-case is not enabled for your organization" Print

Modified on: Wed, 19 Oct, 2016 at 2:48 PM

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To use email2case tool for salesforce instance please enable standard Email-To-Case functionality in salesforce instance. In order to enable it please follow the below steps.

Login to your Salesforce instance.
Click on Set up tab
In quick find box search Email-To-Case
Click on Edit

Email-to-case%20SF%20enable.png

Enable Email-to-case, Notify Case Owner on New Email and Enable HTML Email

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Save

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I am getting an error "Email-to-case is not enabled for your organization" Print

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