FAQs

Can we switch from Hosted mode to Standalone mode?
Yes, you can switch from Hosted mode to Standalone mode.  Set up FTP Attachments® Standalone build on your own Application server.  All your files ...
Tue, 8 Jul, 2014 at 8:38 AM
What all file extensions are supported by FTP Attachments®?
You can configure FTP Attachments® to allow only certain extensions or deny certain extensions of your own choice.  This can be done by: Login to Enz...
Mon, 6 Jan, 2014 at 4:05 PM
Unable to perform Get Live profile with same credentials of Enzigma account
If a customer is not able to perform get live Profile, even after entering the same credentials with which he had logged into FTP Attachments Web applicatio...
Tue, 25 Sep, 2018 at 12:45 PM
What is the pricing of FTP Attachments®?
Pricing for FTP Attachments® are given below: FTP Attachments® Pro $1599/100 Users/year FTP Attachments® Pro (Hosted) $2399/100 Users/ye...
Mon, 26 Sep, 2016 at 11:12 AM
What kind of firewall settings we have to do in case we are setting up our Standalone FTP Attachments®?
Standalone installation includes following 3 components -  Salesforce.com instance FTP Attachments® Application Server (Windows Server with IIS) Storage...
Mon, 4 Feb, 2019 at 2:44 PM
Does FTP Attachments® support Partner/Customer/Self Service Portal of Salesforce?
Yes, FTP Attachments® supports Partner/Customer Portal of Salesforce. For more details, please follow the link below. http://enzigma.freshde...
Tue, 21 Jan, 2014 at 3:52 PM
Does FTP Attachments® support Salesforce Communities?
Yes, it is supported.
Mon, 23 May, 2016 at 2:49 PM
Does FTP Attachments® work even with Email2Case?
FTP Attachments® does not work with standard Email-to-Case functionality provided by the Salesforce. In case you need to use FTP Attachments® with Email2Cas...
Mon, 24 Mar, 2014 at 3:29 PM
Can I use FTP Attachments® Migrator to archive only certain Salesforce Attachments?
Yes, you can use filters in FTP Attachments® Migrator to migrate only certain attachments of your choice.  
Tue, 21 Jan, 2014 at 2:51 PM
I just refreshed my Sandbox and my FTP Attachments® does not work on my new Sandbox.
Each FTP Attachments® Account is associated with one unique Salesforce instance identified by Salesforce Org ID. When you refresh your Sandbox this Org ID i...
Sat, 3 May, 2014 at 5:22 PM