FAQs

Does FTP Attachments supports Custom objects?
Yes, FTP Attachments® supports most Standard and all Custom objects of Salesforce. To know more about FTP Attachments you can also watch videos on http://ww...
Tue, 21 Jan, 2014 at 3:02 PM
I just purchased/renewed FTP Attachments but it is still not working on my Standalone server, how to fix it?
Please carry out following steps at your Standalone server (FTP application Installed) to update your license. Once it is followed, you should see your lates...
Tue, 21 Jan, 2014 at 3:06 PM
Can FTP Attachments® be use to upload multiple files in one go?
There is a feature in FTP Attachments® to upload multiple files in one go for any given record. To avail this feature in your custom link of Attach button r...
Mon, 24 Nov, 2014 at 2:27 PM
What is the maximum file size limit to attach using FTP Attachments®?
FTP Attachments® supports file sizes of up to 1.98 GB for certain Storage servers like Local, FTP, SFTP. Please note this large file support can be limited ...
Tue, 10 Feb, 2015 at 7:27 AM
I am getting "Access to the path is denied." error message. How to fix it?
This is because App_Data folder under your sforce folder is not accessible by ASP .NET. You need to give full access rights to "Network Service" u...
Tue, 4 Feb, 2014 at 11:22 AM
Are there ever any Salesforce-originated HTTPS requests INBOUND TO FTP Attachments® Application server?
No, we use rest API to communicate with Salesforce. The request goes from FTP Attachments® to Salesforce but there is no other way to communicate.
Tue, 4 Feb, 2014 at 11:23 AM
I am getting the error "Upload information not found. Please close the window and try again"
Please follow the steps given below . Open IIS on your system Go to Application pools and check the ASP.NET V4.0 Run command prompt as Admini...
Wed, 18 Jan, 2017 at 6:19 PM
Is there a way to change the related list title to something other than FTP Attachments on standard objects?
Is there a way to change the related list title to something other than FTP Attachments on standard objects? I was able to change for custom objects ...
Tue, 24 Nov, 2015 at 12:22 PM
I got an email as Product and Service notification regarding Salesforce disabling TLS 1.0
Salesforce is disabling TLS 1.0 which is planned to be implemented by June, 2016. Depending on your instances, please refer the below link for more details:...
Wed, 27 Jan, 2016 at 4:48 PM