Download Links 2

• FTP Attachments: User Guide
• Download Links of FTP Attachments Standalone Build and Add on tools

Release Notes 34

• FTP Attachments® Build 5.2.14 (December 2, 2022)
• Email2case Build 1.6.8 (September 15, 2022)
• FTP Attachments® Build 5.2.12 (July 4, 2022)
• Email2case Build 1.6.4 (November 29, 2021)
• FTP Attachments® Build 5.2.9 (October 22, 2021)

View all 34

User Guide 17

• Overview
• Customization & Enhancement Guide
• FTP Attachments® Data flow
• Different Editions of FTP Attachments®
• Different modes of FTP Attachments®

View all 17

Configuration 15

• Steps for Creating Custom Link/Button/List Button URL
• Upgrade Standalone Build of FTP Attachments® Application.
• Get Live Profile
• Insufficient rights to FTP Attachments® Objects and Fields
• Upgrade License.dat files

View all 15

FAQs 29

• What are the storage servers supported by FTP Attachments®?
• How does Hosted mode differ from Standalone mode?
• Can we install FTP Attachments® on any FTP server?
• Which editions of Salesforce are supported by FTP Attachments®?
• From where can I download FTP Attachments® on my Application Server?

View all 29

Documentation 5

• Steps for Creating Custom Link/Button/List Button URL Manually
• FTP Attachments® Importer document
• FTP Attachments® Migrator document
• FTP Attachments® Pro on Win Server 2008 R2 IIS7
• FTP Attachments® Setup Tab

Customization and Basic troubleshooting Videos 7

• Attach functionality video
• View functionality video
• Update Attachment Video
• Delete functionality video
• Send Email functionality video

View all 7

Security 2

• FTP Attachments® Pro - SQL Injection Vulnerabilities.
• Data Security in FTP Attachments®

Email Templates 0

Release Notes 4

• Email2Case Release Note 1.2.7(Oct,6,2016)
• Email2Case Release Note 1.2.5(June, 16, 2014)
• Email2Case Release Note 1.2 (Jan,14, 2014)
• Email2Case Release Note 1.1 (Jan, 20, 2014)

Documentation 2

• Introduction to Email2Case and its Pre-requisites
• Email2Case Configuration Steps

FAQ'S 4

• How to add multiple storage server for email2case tool
• How to increase the Heap size limit in Email2Case
• I am getting an error "Email-to-case is not enabled for your organization"
• I am getting the error as "SFDC_AUTHENTICATION ERROR"