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Knowledge base
FTP Attachments®
Download Links
2
FTP Attachments: User Guide
Download Links of FTP Attachments Standalone Build and Add on tools
Release Notes
2
FTP Attachments®
Email2case
User Guide
17
Overview
Customization & Enhancement Guide
FTP Attachments® Data flow
Different Editions of FTP Attachments®
Different modes of FTP Attachments®
View all 17
Configuration
15
Steps for Creating Custom Link/Button/List Button URL
Upgrade Standalone Build of FTP Attachments® Application.
Get Live Profile
Insufficient rights to FTP Attachments® Objects and Fields
Upgrade License.dat files
View all 15
FAQs
29
What are the storage servers supported by FTP Attachments®?
How does Hosted mode differ from Standalone mode?
Can we install FTP Attachments® on any FTP server?
Which editions of Salesforce are supported by FTP Attachments®?
From where can I download FTP Attachments® on my Application Server?
View all 29
Documentation
5
Steps for Creating Custom Link/Button/List Button URL Manually
FTP Attachments® Importer document
FTP Attachments® Migrator document
FTP Attachments® Pro on Win Server 2008 R2 IIS7
FTP Attachments® Setup Tab
Customization and Basic troubleshooting Videos
7
Attach functionality video
View functionality video
Update Attachment Video
Delete functionality video
Send Email functionality video
View all 7
Security
2
FTP Attachments® Pro - SQL Injection Vulnerabilities.
Data Security in FTP Attachments®
Email Templates
0
Email2case
Release Notes
4
Email2Case Release Note 1.2.7(Oct,6,2016)
Email2Case Release Note 1.2.5(June, 16, 2014)
Email2Case Release Note 1.2 (Jan,14, 2014)
Email2Case Release Note 1.1 (Jan, 20, 2014)
Documentation
2
Introduction to Email2Case and its Pre-requisites
Email2Case Configuration Steps
FAQ'S
4
How to add multiple storage server for email2case tool
How to increase the Heap size limit in Email2Case
I am getting an error "Email-to-case is not enabled for your organization"
I am getting the error as "SFDC_AUTHENTICATION ERROR"
Community forums
Showing recent updates
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FTP Attachments
Report a Problem
3
New errors after an upgrade
Posted by
Rishika Soni
,
over 7 years ago
Last Reply
by Rishika Soni
over 7 years ago
Quotes added to filename when downloading file from salesforce with mozilla firefox
Posted by
Frederic Provot
,
over 8 years ago
Last Reply
by Frederic Provot
over 8 years ago
Duplicate FTP Attachment Access Logs
Posted by
"Linda Bliss"
,
over 11 years ago
Last Reply
by "Linda Bliss"
over 11 years ago
Tips & Tricks
1
Can FTP Attachments keep the attachments in Salesforce and at the same time FTP email and case attachments to a FTP Server?
Posted by
Benedict Sabater
,
about 11 years ago
Last Reply
by Benedict Sabater
about 11 years ago
What's New
0
Upcoming Features
0
Help Desk Software
by Freshdesk